Skip to main content
GymMed
GymMed
Return Policy
At GymMed, we are committed to providing products that match the quality and descriptions on our website. If you receive an item that does not match its online description, you may be eligible to return it.
Eligibility for Returns
  • Proof of Discrepancy: To qualify for a return, you must provide evidence that the product received does not match the description or presentation on our site. Acceptable proof includes photos, videos, or other documentation.
  • Product Condition: The item must be returned in its original, unused condition, along with any packaging, labels, or documentation it was sent with.
Return Process
  1. Contact Us: Reach out to our support team within 14 days of receiving your order, with proof of the discrepancy.
  2. Return Authorization: Once your request is approved, we’ll provide instructions for returning the item. You are responsible for return shipping costs unless the error is on our end.